Cannabis Seeds Australia Store FAQs

How do I order?

Simply browse our seed selection, add items to your cart, and checkout securely online. Use the available payment methods described to the right to complete your purchase.

What payment methods?

We accept bank transfer & credit card payment. To pay by bank transfer or credit card, use your internet banking app to transfer payment directly to our bank account. You must make payment within 48 hours of order placement time. Unpaid orders can be cancelled after 48 hours and once cancelled you may miss out on any discounted prices in your order.

When will my seeds arrive?

Guaranteed Delivery is an optional add on that you can purchase at check out. If your parcel does not arrive within 15 business days we will, replace your order as long as the tracking says "Pending". If the tracking shows that the parcel entered any Australia Post facility, you will need to talk to Australia Post and obtain from them a declaration that the parcel is lost. Once you provide that to us, we will reship your order like-for-like immediately. We encourage customers to use this option because it reserves duplicate stock for your items until your original order tracking confirms delivered.

Can I return seeds?

Due to the nature of seeds, we do not accept returns but will assist with any issues.

Do you ship internationally?

We only ship within Australia.

How do I track my order?

Once your order ships, you’ll receive a tracking number via email to follow its journey.

My order didn't arrive - what do I do?

Orders typically ship within 2 business days and arrive within 5 to 10 business days depending on your location. Orders over $100 are shipped for free. You can opt for guaranteed delivery for an additional price.

How does "Guaranteed Delivery" work?

If your tracking shows any other status other than "Pending", you will need to contact Australia Post. If your order says "Pending" for more than 15 business days, we will replace it free of charge via a credit voucher of equivalent value. However, if your parcel was tracked into any Australia Post facility, you will need to contact Australia Post to determine what has occurred. If Australia Post declares the parcel "lost" we will issue you a credit voucher once you provide us with the Australia Post declaration that the parcel is lost.